consumer rights, responsibilities…

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types of health care providers, health care consumer's rights, rights, the health care consumer in march 1998, advisory commission on consumer protection, quality, in the health care industry, appointed by president bill clinton, co-chaired by donna shalala, secretary, the health, human services, issued its final report that included the consumer bill of rights, responsibilities, purpose, the bill of rights, to build up consumer confidence, in the health care system, by facilitating ways the consumer, participate actively in own health care, to strongly support the significance of a good healthcare provider, patient relationship, to emphasize, support the importance, the consumer's role in making sure they have rights, responsibilities, regard to health improvement, following section, consumer bill of rights, was developed by the federal government, has been used, a foundation, many health plans, the federal government sponsored health plans, consumer bill of rights, i, information disclosure, have the right to receive accurate, understood information, health plan, health care professionals, health care facilities, speak another language, physical, mental disability, don't understand something, assistance, provided so, make informed health care decisions, ii, choice of providers, plans, have the right to a choice of health care providers that is sufficient, access to appropriate high-quality health care, iii, access to emergency services, have severe pain, an injury, sudden illness that convinces that health is in serious jeopardy, have the right to receive screening, stabilization emergency services whenever, wherever needed, prior authorization, financial penalty, iv, participation in treatment decisions, have the right to know all treatment options, to participate in decisions, care, parents, guardians, members, individuals that designate, represent you, cannot make own decisions, v, respect, nondiscrimination, have the right to considerate, respectful, nondiscriminatory care from doctors, health plan representatives, health care providers, vi, confidentiality of health information, have the right to talk in confidence, health care providers, to have health care information protected, have the right to review, copy own medical record, request that physician amend record, not accurate, relevant, complete, vii, complaints, appeals, have the right to a fair, fast, objective review of any complaint have against health plan, hospitals, health care personnel, complaints, waiting times, operating hours, conduct of health care personnel, adequacy of health care facilities, consumer responsibilities, outlining consumer rights, health care, advisory commission on consumer protection, quality, in the health care industry also outlined guidelines, the responsibilities that the consumer has, regard to own healthcare, responsibilities outlined, ways that the consumer, work together, the health care provider to achieve the best quality health outcome, take responsibility, maximizing healthy habits, exercising, not smoking, eating a healthy diet, become involved in specific health care decisions, work collaboratively, health care providers in developing, carrying out agreed-upon treatment plans, disclose relevant information, clearly communicate wants, needs, use the health plan's internal complaint, appeal process to address concerns, arise, avoid knowingly spreading disease, recognize the reality of risks, limits, the science of medical care, human fallibility, the health care professional, aware of a health care provider's obligation to be reasonably efficient, equitable in providing care to other patients, community, become knowledgeable, health plan coverage, health plan options, all covered benefits, limitations, exclusions, rules regarding use of information, process to appeal coverage decisions, respect, patients, health workers, make a good-faith effort to meet financial obligations, abide by administrative, operational procedures, the health plans, health care providers, report wrongdoing, fraud to appropriate resources, legal authorities.